Patient Print Mail

MEDEBILL Patient Statements Maximize Patient Payments.

MEDEBILL provides optional patient statement and pre-collection letter printing with our Patient Print Mail service. With MEDEBILL, you can submit patient statements and pre-collection letters monthly, weekly and even daily. Patient statements can also be viewed online for your reference.

Rapid Processing - You can send patient statements to MEDEBILL as often as you like. Statements that we receive by 7 p.m. EST will be sent to the U.S. Postal Service for immediate, overnight address scrubbing. Those statements that pass the address check will be sent the next business day.

Minimize errors – Through our automatic, advanced address verification and forwarding service, MEDEBILL is able to minimize you errors in mailing and reduce delays.

Professional looking forms – MEDEBILL has a variety of professional looking statement formats that comply with the Patient Friendly Billing Project. Statements can also be printed on color paper stocks.

Patient statement integration – We integrate patient statement management into the rest of the claims/payment process providing the same transparency and common workflows.

 

Patient Payments

A Single Source to Manage Patient Payments.

We know how important it is to increase efficiencies, so MEDEBILL has a single source to manage patient payments. MEDEBILL integrates status, payment, claim detail and history information into a single database. This optional service allows your patients to pay online through a convenient, client branded website supported at MEDEBILL or you can collect payments at the point-of-service.

Patient Payments service provides...

• Easy-to-use for patients and your office team.

• The payment module is integrated directly into the MEDEBILL application, removing the need to utilize separate, standalone batch terminals.

• Clients can process payments for co-pays at the point of service, including all credit card, check card (PIN‐less debit), and ACH (electronic bank account debit) transactions online, in real‐time using a USB card reader or via keyboard entry.

• Patients can log on to a patient portal website and pay patient statement balances online, eliminating the need for these payments to be completed by your office staff.

Patient Payment Assurance

Increase Patient Payments, Reduce Costs, and Improve Cash Flow.

Patient payments are an increasing portion of a physician practice's revenue stream. As this revenue stream shifts, guaranteed payments from payers are reduced and bad debt from patient liability increases. According to industry benchmarks, in many practices over 50% of patient liability collected after the point of care is written off.

The solution: Patient Payment Assurance. With PPA, physician practices can significantly reduce the burden of patient bad debt and administrative costs. It makes the entire patient collection process easier to manage and payments easier to collect. Using this product is simple:

• Step 1: After a patient visit, PPA determines the estimated patient liability.

• Step 2: Patient reviews printed liability estimate.

• Step 3: Practice obtains payment information and an authorization to pay up to the maximum shown in the estimate.

• Step 4: After receipt of the official remittance, collect the actual patient liability from the authorized account.

• Step 5: Payment is directed to practice's bank account.

With PPA you can...

• Reduces bad debt and days in accounts receivable.

• Reduces associated administrative costs.

• Fewer patient statements.

• Less manual patient follow up

• Provide the patient options for recurring payment plans (weekly, biweekly and monthly).

• Facilitate a provider-based patient liability estimate.

• Enable a signed commitment to pay from the patient.

• Automatically recognize payment authorization and ties it to the actual liability returned from the payer.

• Integrate with your practice management systems for payment posting.

• Collect patient responsibility via a PCI certified card processing platform.**

• Access the integrated eligibility process to provide coverage and benefit information, including copayment, deductibles, and coinsurance.